How We Cut Document Processing Time by 90 Percent with AI
A services company processed thousands of invoices and contracts by hand every month. Here is how document intelligence and automation changed that.
The challenge
The company processed thousands of supplier invoices and contracts every month by hand. Staff manually keyed data from PDFs into multiple systems, which created bottlenecks, frequent errors, and slow approval cycles. Leadership needed to scale without adding headcount.
What we built
We deployed a document intelligence solution paired with an AI workflow automation layer. The system ingests incoming documents, extracts key fields automatically, validates them against business rules, and routes them for approval. A RAG-powered assistant lets the team ask questions across the document archive instead of searching folders.
The result
Manual data entry dropped by 70 percent, average processing time fell by 90 percent, and the team became 40 percent more productive, focusing on exceptions and higher-value work instead of typing. This is the kind of measurable outcome we aim for in every automation project.
